Frequently Asked Questions

A Word About Line-Ups

Just like trying to use the washrooms at Rexall Place during intermission at a hockey game, line-ups are an inevitable part of What the Truck?! events. If you love pork belly sandwiches and coconut BLT wraps, you aren’t alone (we do too!) – but this means that there will be many more like-minded folk who share your good taste in deep fried pickles and smoked mac & cheese. Each truck has their own system to get through the line-ups as quickly as possible, but you wouldn’t want them to sacrifice the quality of their food to set the landspeed record for assembling a poutine, would you? We’ll do our best to schedule as many trucks as we can for each event to handle the estimated number of attendees, but if your line-up is a little bit longer than you had anticipated, all we can ask is that you bring a nearly in-human amount of patience – there’s light at the end of the tunnel (and boy, does it taste good)!

Frequently Asked Questions

Children (Furry or otherwise)

Can I bring my dog?

  • Whe’re happy to have you and your family members join us for What the Truck?! – that includes your four-legged friends too! This is dependent on the venue the event is held at, and will be noted in the event-specific blog post if they are not allowed to come inside specific venues (many private locations do not allow dogs). If you are bringing your dog, we ask that they are leashed and kept under control (and that you pick up after them) so that they don’t disturb other patrons.

Will there be seating for our family?

  • If we are lucky enough to have a sponsor who can help with the costs, we try to provide some seating, but it is limited (and is usually commandeered pretty quickly). However, we’re more than happy for you to bring your own blankets or seats to help find a place to fit the whole family. One of our favorite moments at our 104th Street event was seeing a dad with his small son, seated in a fold-up chair, fast asleep while he was in line (and when the line moved up, he picked up the kid, seat and all, and moved him along with him)!

Money (Don’t Make My World Go Round)

Do the trucks accept debit/credit? If not, are there ATMs on-site?

  • Almost every food truck is cash-only, so you should come prepared with cash on hand. Some of our event locations have public ATMs within walking distance, but if you want to cut down on the number of lines you wait in, hit up your bank on the way to the event (and save on unnecessary ATM fees).

How much money should I bring?

  • The prices for each truck vary, but we’ve found that a good rule of thumb is that one full meal (entrée, side, and drink) generally runs about $10. If you’re looking to try a few different trucks (a sandwich here, a taco there, maybe some fries later), you’re probably safe with $25.

Is there an admission fee?

  • What the Truck?! events are *free* to attend! We don’t want to take your money – we’d much rather you exchange it for delicious food.

How can we become a sponsor for What the Truck?! events?

  • What the Truck?! is comprised solely of volunteers, so we do occasionally look to sponsors to help us with costs associated with the events, such as road closures, garbage cans/bags/pickup, or insurance costs. If you’re interested in sponsoring one of our events, give us a shout at team@whatthetruck.ca!

It’s All About Location, Location, Location

How do you decide where the events will be held?

  • We receive a lot of feedback from the trucks and attendees, and do our best to pick locations that can handle the size and scope of our events. Generally, we try to pick locations that satisfy the following criteria:

o   Pedestrian and Transit-Friendly Area: Parking can be a pain in many central areas, so we try to choose locations that are easily accessible by transit or can be walked to without much difficulty.

o   Natural Seating: If we don’t have seating provided to us, we try to pick locations with parkland or built-in seating so that those who want to sit down are able to.

o   Concrete: There are many beautiful park areas in the city that would be so lovely to have an event at, but the trucks need appropriately solid ground to drive on and park at, and we don’t want to ruin any parkland by driving on the grass.

Are there washrooms onsite?

  • Some locations have washrooms nearby that we receive permission to use, but if not, we book at least 2 portable washrooms that are dropped nearby.

Can you host a What the Truck?! at our (birthday party, corporate event, community event)?

  • No, but sometimes yes. We finalized our event schedule for the year by mid-April. Due to its size, What the Truck?! is a stand-alone event and the focus is on the trucks themselves. We occasionally partner with certain events for our smaller Truck Stop events, but this is done on a case-by-case basis. If you’re looking to have food trucks at your event, you can fill out our handy-dandy Book the Trucks form, and it sends the vending request to all of the trucks that we have record of, and they will respond to you if they are available to come to your event.

Questions That Don’t Have Their Own Category

Will there be vegetarian/vegan/gluten-free food there? / Can you accommodate my allergy to [insert here]?

  • Each truck provides their menu to us prior to the event, and we post them ahead of time for attendees to look through. Some items will be denoted directly on the menus as being vegetarian/vegan/gluten-free, but in cases of life and death, it’s always best to ask the truck directly and confirm any ingredients before putting them in your mouth. One of our organizers is allergic to plenty of common ingredients, and from experience, as long as you’re diligent in your request to the truck, most are able to accommodate or leave things off of their dishes so that you can eat them. Take that, Darwin!

Can I bring my own reusable container? (Hooray for sustainable thinkers!)

  • While there aren’t any formal programs at this time, many trucks are able to put your meal into a reusable container if you ask when you order and have it ready to go. This isn’t always an option with all food items, so be sure to ask (and don’t be offended if they say no – some items may be too hot for your particular container, or they may not be able to use it if it still has food residue from other trucks if you haven’t cleaned it out).

Is there alcohol at your event?

  • Nope! There are enough fine establishments here in the city that have liquor licenses, and we totally encourage you to visit them after our events to enjoy an adult beverage with your friends.

Who’s that sharp-dressed man playing the sweet tunes at your events?

If you had to describe the best way to “do” What the Truck?!, what would it be?

Do you have any other questions you’d like us to answer? Let us know in the comments below!

  • David

    When will WTT be in Hawrelak Park? Then Rundle? (Trundle to the Rundle for WTT)

    • Melina Beeston

      Hey David – We’ve got our event calendar all finalized for this year, but we can definitely add those two locations to our ideas list when we’re choosing for 2015!

  • Sharon

    While you’re thinking of 2015, may I suggest the University?!

  • Doug

    Where do I find a posting of future events and locations for ‘What the Truck’?

  • Nikki MacKenzie

    HI there, I am looking for a food truck to attend Bon Accord, Alberta’s Summer Equinox event on September 20th. We are expecting 1000 attendees and have already booked Attila the HUNgry and Yummies Delights and would like one more truck that sells a different kind of food. Email luceomack@gmail.com Thank you!

  • Dawn

    Saw your Trucks parked at Churchill Square on our way home from work tonight so we stopped for dinner. Loved it…too bad this is the last event of the year would have loved to have tried more truck delights. We will be looking for your events next year.

  • Helene Roy Rohn

    We are having the 2015 Canada Winter Games in Prince George, BC from February 13, 2015 to March 1, 2015. We are looking for food trucks Vendors. Is anyone interested? you can find out more information at: https://drive.google.com/a/canadagames2.ca/?tab=mo#folders/0BzixtUI42DCgdWJCV3htS1RNaFU

    please copy and paste

  • Candace Boudreau

    Hi there I am looking for a food truck that is operational in April (beginning) for an event. Can someone please contact me

  • Liana Greniuk

    I am just starting out with my food truck this year 🙂 how do I become part of your event?